A useful reference identifies the employee, employment period and principal duties accurately. A qualified reference also addresses performance and conduct.
What needs checking
Check that the evaluation is consistent with the role and the available facts. Current law allows electronic form with employee consent; otherwise the written reference requirement remains relevant.
Practical next steps
Agree the process and responsible signatory early in an exit. Avoid unnecessary sensitive information and ensure that the final document matches any wording validly agreed in a settlement.
Prepare for the review
Send the relevant contract or policy, a short chronology, the correspondence and any document showing a deadline. Explain the outcome you need and any steps already taken.
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Updated: 8 November 2026.