Archive · Originally published 2018-08-30
Editorially revised on 8 November 2026. This page records an earlier topic; follow the current guide below for present-day advice.
The issue
Identify the legal basis for each pay component: contract, collective agreement, works agreement, statutory rule or another binding arrangement. Labels such as discretionary or voluntary do not always settle entitlement.
How to read this today
Bonus targets, timing, eligibility, absence and exit terms need to be read together. Check overtime and minimum-wage compliance separately. A payroll error should be investigated against the actual hours and the relevant agreement.
Practical context
Keep targets and award decisions in writing. When a claim arises, identify due dates and any valid exclusion periods before deciding whether to negotiate, correct payroll or defend the claim.